Return Instructions
You have the right to return the entire order or part of it within a 15-day period from the day you received it.
Your order will be eligible for refund if the “Do not Remove” tag is still on the garment. If the items appear visibly worn we won’t be able to accept the return.
Items purchase during flash sales cannot be returned.
We do not exchange orders at the moment.
Once we receive your parcel, you will be notified and the Refund process will start.
All products must be returned in their initial package with their tags. Please make sure that you pack them properly for shipping.
In your package you will find a return voucher from DHL which you can use for your FREE return. If you can’t find the form in your package contact us at hello@makeroom.world and we will send you a new form.
The company has the right to accept or refuse your return. The company has no responsibility for any loss or damage to the product that happens after use and under no circumstances has any obligation to replace it.